Privacy Policy

At Etch a Memory, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.

Information We Collect

Personal Information: Name, email address, shipping address, and payment information when you place an order
Photos and Design Files: Images and files you submit for custom orders
Usage Data: Information about how you interact with our website (via cookies and analytics tools)

How We Use Your Information

To process and fulfill your orders
To communicate with you about your order status
To improve our products and website experience
To send promotional emails (only if you opt in)

Photos and Design Files

Photos and files submitted for custom orders are used solely for the purpose of fulfilling your order. We do not share, sell, or use your submitted images for any other purpose without your explicit consent.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as shipping carriers and payment processors) solely to fulfill your order.

Data Security

We use industry-standard security measures to protect your personal information. Payment information is processed securely through Shopify Payments and is never stored on our servers.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us at jasongetshisemail@gmail.com.